Privacy Policy

Effective January 1, 2026

Complete Longview Spray Foam Insulation, insulationlongview.com, sales@insulationlongview.com

Who this policy covers

This policy explains how Complete Longview Spray Foam Insulation handles the information you share when you visit our website or reach out to us through it. We're an insulation contractor based in Longview, TX, and we keep this page plain so you know what happens to your details before you send them.

It applies to every page on our site, starting with the home page, and to the messages, calls and estimate requests that come in through it. If you'd like to know more about who we are, our about page covers that.

What information we collect

When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the house, and a few words about the job, like a hot upstairs room or a drafty crawl space.

When you call or email us, we keep the details you give us so we can follow up and plan the visit.

When you browse the site, some information is collected automatically. That can include your browser and device type, the pages you looked at, how you found the site, and a general location based on your internet connection. We don't use it to identify you by name.

Cookies and analytics

Cookies are small files your browser stores so a site can remember things between visits. We use them, along with analytics tools, to see which pages people read and where the site could be clearer or faster.

You can block or delete cookies in your browser settings at any time. The site will still work if you do, though some features may not remember your choices.

How we use your information

We use what you send us to answer your question, set up your free estimate, do the work and send you an invoice. We may also contact you about a job you asked us about, or to follow up after we've finished.

We use site data to fix problems and improve the pages, and we keep records when the law or our insurance requires it.

We don't sell your personal information. We share it only with the services that help us run the business, such as the company that handles our contact form, our website host and our analytics provider, and only so they can do that job for us. We'll also share it if the law requires us to.

How long we keep it

We keep your contact and job details for as long as we need them to serve you, handle any warranty or follow-up questions, and keep the business and tax records the law expects. When we no longer need them, we delete them or strip out anything that identifies you.

Analytics data is kept in summary form and isn't tied to your name.

How we protect it

We limit who can see your information to the people who need it to answer you or do the job, and we use providers that protect the data they hold for us. No website or email system is completely secure, so please don't send payment card numbers or passwords through our form.

Your choices and rights

You can ask us what information we have about you, ask us to correct it, or ask us to delete it. If you don't want to hear from us again, just tell us and we'll stop contacting you.

Depending on where you live, state law may give you more rights over your data. We'll honor any request the law gives you, and we won't treat you differently for making one. We may need to confirm who you are before we act on a request, so we don't hand someone else's details to the wrong person.

Children's information

Our site is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our tools or the law change. The current version is always the one on this page, and continuing to use the site after an update means the new version applies.

How to reach us about privacy

If you have a question or a concern about your information, send it through our contact page or call us at (903) 309-1886. Tell us what you'd like us to do, and expect a reply within 1 business day.